Privacy Policy

1. Introduction

Aryx Technologies ("we", "us", or "our") operates the aryxOS platform, a security operations platform designed for private security companies. We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you access or use the aryxOS application.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Information: Name, email address, phone number, and employer details when creating an account or profile.
• Usage Data: Details of your access to and use of the platform, including traffic data, location data, logs, and other communication data.
• Location Data: For security operations, patrol tracking, and geofencing, we may collect real-time device location information from guards and supervisors on duty.

3. How We Use Information

We use information that we collect about you or that you provide to us:

• To present our platform and its contents to you.
• To provide you with information, products, or services that you request from us.
• To facilitate core security operations such as dispatch, reporting, and scheduling.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

4. Data Sharing

We do not sell your personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To Client Organizations: To fulfill the purpose for which you provide it (e.g., sharing patrol logs and incident reports with the respective client).
• To Service Providers: We use third parties to support our business, such as Stripe for billing, WorkOS for multi-factor authentication, and Wasabi for secure document storage.
• For Legal Reasons: To comply with any court order, law, or legal process, including responding to any government or regulatory request.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Security measures include encryption at rest and in transit, strict multi-factor authentication (MFA) enforcement, comprehensive audit logging, and automated session management (e.g., inactivity timeouts and forced session expiry).

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law for legal, auditing, or compliance purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
privacy@aryxtechnologies.com